Polyfonia Privacy Statement

We care about your personal data and your privacy. This statement explains how we collect, use, and protect your information in line with UK GDPR, EU GDPR, and the Data Protection Act 2018.

This statement is effective from 15 December 2025

1. Information We Collect

We may collect and process the following personal data about you:

  • Your name, email, phone number, or other contact details
  • Account or transaction information
  • Data you provide when using our services or contacting us
  • Technical information such as IP address, browser type, and usage information

2. How We Use Your Information

We may use your data to:

  • Provide and improve our services
  • Respond to enquiries and communicate with you
  • Compliance with legal and regulatory obligations
  • Prevent fraud and ensure security
  • Send marketing communications if you have consented

3. Cookies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyse how our website is used

You can manage or disable cookies through your browser settings.

4. Sharing Your Data

We do not sell your personal data. We may share your information with:

  • Service providers who process data on our behalf
  • Legal or regulatory authorities if required by law
  • Other parties in connection with a business reorganisation or sale

5. International Transfers

If your data is transferred outside the UK or the EU, we ensure it is protected in accordance with applicable data protection laws, including standard contractual clauses or other approved safeguards.

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected or to comply with legal obligations.

7. Your Rights

Under the UK GDPR and EU GDPR, you have rights regarding your personal data, including the right to:

  • Access, correct, or delete your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with a supervisory authority

8. Data Security and Retention

We take appropriate measures to keep your data safe and retain it only as long as necessary.

9. Changes to This Statement

We may update this statement. Updates will be posted here with the date of revision.

10. Contact Us

For questions about this Privacy Statement or your data, please contact: info@polyfonia.org